(Emily) gets her boots custom-made. Then once she gets them, we mount them, fit them to the blades, make sure they don't just fit like a shoe, they fit like a glove. Remember, this is a sport where balance is everything. And that's the great thing about this girl: Through this whole thing, she kept her balance. They tried to break her heart by sending the other woman (Kwan), and what did Emily do? She went back to work. She kept skating.