66 Total Quotes

Jeff Kagan Quotes

It's the next natural wave of industry consolidation.
Jeff Kagan
#Consolidation

We started out with seven 'baby Bells' and AT and T back in 1984 with the divestiture. Prior to that there was basically one company, AT and T. Today there are many companies offering telephone, television, wireless and Internet.
Jeff Kagan
#Babies

The world has changed. It's like 'The Time Machine.' They fell asleep and woke up and the world moved past them.
Jeff Kagan
#Past

The bargains are going to come when you put [services] all under one roof.
Jeff Kagan
#Bargains

But we have to remember redesigning a company is like changing the set at a play while the play is still on. It can be filled with quite a bit of confusion.
Jeff Kagan
#Company

The television industry is reinventing itself, the same way the telephone industry is reinventing itself and they are all blending,
Jeff Kagan
#Television

There will be quite a bit of choice when it comes to watching television and unlike yesterday where customers chose one company to order television from, tomorrow they may choose multiple providers based on the offers. New technologies, and new ways of delivering television shows, like over the net opens up whole new ways to compete and offer services. We are way too early to predict a winner as the industry expands and changes. This is the fun part of watching all the ideas bubble up and find their way, or not.
Jeff Kagan
#Choice

Hopefully WorldCom will not use its debt-free status to start a price war.
Jeff Kagan
#Debt

Hopefully WorldCom will not use its debt-free status to start a price war,
Jeff Kagan
#Debt

The problem with telecom is not only that it's going through the same economic issues as the rest of the market, but that it's also an industry in transition. Five years ago, AT&T's primary competitors were MCI and Sprint, and now it's the Bells and cable companies. Investors aren't sure what the industry is going to look like and which horse to put their $2 bet on.
Jeff Kagan
#Rest

Wireless is too dependent on the external power supply. And since wireless phones are becoming the main phone line for many people, the industry has to make sure that customers have the same kind of reliability as with landlines.
Jeff Kagan
#Power

The directories business is not going away. But everything telecom related is in a state of flux.
Jeff Kagan
#Business

Of all the names in telecom, only one has the history of AT&T. AT&T was the name of the phone company since we were kids, and in fact since our parents and our grandparents were kids. It would have been sad and a waste of all that historic brand value.
Jeff Kagan
#History

Cable companies wanted to get into the wireless space but the other major network providers are already affiliated with wired telecommunications services providers, while Sprint is independent.
Jeff Kagan
#Space

People still think about telecom in separate sectors. The walls are coming down. The companies are bigger and they are offering all of these services. It's an idea that's been building over the last decade, but nobody's actually stopped and pointed it out.
Jeff Kagan
#People

The phone business is a small part of what phones do now. Telecom is moving away from the telephone to consumer electronics.
Jeff Kagan
#Business

It doesn't get any easier for RIM because more companies want that mobile-messaging business. The market they had to themselves is now something everyone wants a piece of.
Jeff Kagan
#Business

There's a new class of entrepreneur out there that's finding new ways to use high-speed service that's draining capacity.
Jeff Kagan
#Class

Their focus on bundling and broadband seems to be working since they are growing, not losing business, so far. They are losing some customers to the cable TV industry, but the numbers are still strong.
Jeff Kagan
#Business

With the merger, AT&T is preparing to compete on a new level against cable companies. The battle is beginning.
Jeff Kagan
#Beginning

This technology was in the enterprise and tucked away from sight for a long time. Now that it's hitting the mainstream, the similarities among the technologies are coming to light and everyone's realizing how enormous the potential market is going to be.
Jeff Kagan
#Technology

Carriers would much rather differentiate themselves with service and features rather than price. No one wants to fall behind on building that loyal customer base for all the services that are going to come over that line in the future.
Jeff Kagan
#Service

The big cable and phone companies are now offering this service and they have considerable market power to work with.
Jeff Kagan
#Power

Are the phone companies going to be able to last just by stringing a line into the home? I'm not so sure. It's in everyone's best interest for the phone companies to stay in business, so we're going to have to discuss this issue and come up with a solution.
Jeff Kagan
#Home

It makes sense for companies to merge. They have higher income and lower expenses as the competitive threat grows.
Jeff Kagan
#Income

Comcast is a bigger threat. Customers assume Comcast will take business from AT&T.
Jeff Kagan
#Business

We have to come up with a solution that addresses both problems. I don't have an answer, but we see the two sides coming at this from their own corners, and we don't see any middle ground yet.
Jeff Kagan
#Problems

This problem has been festering for way too long. It has upset customers and hurt Blackberry, but at least it is over. Worried Blackberry customers can relax; their service won't be cut off?everyone can breath a sigh of relief.
Jeff Kagan
#Hurt

Competitors who have been salivating over the potential opportunity of gaining new customers if BlackBerry went down have to be disappointed, but this is a better ending for customers, companies and everyone.
Jeff Kagan
#Opportunity

This problem has been festering for way too long. Now BlackBerry can get on with the business instead of concentrating on this possible shutdown.
Jeff Kagan
#Business